While delivering the best products and services, we respect your privacy as well. That’s why, we, At Pak Link LLC, protect your personal data at every step. How we gather, use, share, and protect your information is outlined in our privacy policy. It is applicable every time when you email us, call our team, or visit our website.
- What data we gather and why
- How we use and share your data
- Your choices and rights over data
- How we keep your data safe
- Who to contact for help
Please read each section. If you disagree, stop using our services.
- What We Collect
We collect the data you give us and the data we get from your device. We limit our collection to what we need to serve you.
- Name, email address, phone number
- Company name, job title, business address
- Billing address, payment card details
- IP address, browser type, device info
- Cookies, site preferences, session IDs
- Survey feedback and support chat logs
We never gather sensitive personal details unless you share them. We do not store passport copies or national IDs.
- How We Use Your Data
We use your data to run our business, provide products you need, deliver services, and improve your experience. At the same time, we never sell your data to marketers. We can use your data to:
- Set up and manage your account
- Send invoices, payment reminders, and receipts
- Answer your questions and solve issues
- Update you on new features, offers, or policy changes
- Analyze site use and improve our tools
- Detect fraud and protect our network
We keep your data only as long as we need it for these reasons.
- How We Share Your Data
We share data when it helps you or when the law demands it. We limit every share to the minimum needed with:
- Payment gateways to process transactions
- Hosting providers to run our website
- Support platforms to handle your requests
- Legal teams to meet court orders or law enforcement
- Auditors to check our security and compliance
We require every partner to follow strict privacy rules. We never pass your data to third-party marketers without your consent.
- Cookies and Tracking
We use cookies and tracking tools to make our site work better for you. It is easy for you to change your cookie settings at any time.
- Session cookies to keep you logged in
- Persistent cookies to remember your preferences
- Analytics tools to learn how you use our site
- Marketing pixels for ads you might like
- Security signals to spot and stop fraud
You can block or delete cookies via your browser. Doing so may limit some site features.
- Data Security
We guard your data with strong measures. We train our team to follow best practices every day.
- Encrypt data in transit with SSL/TLS
- Encrypt data at rest on our servers
- Limit access to staff who need it
- Run regular vulnerability scans and audits
- Update software and hardware on a fixed schedule
- Back up data daily and test restores
We act fast on any breach and for this purpose, we notify you and the authorities as the law requires.
- Data Storage and Retention
We store your data securely and only keep it as long as we need it.
- Account data until you close your account
- Billing and transaction records for at least seven years
- Analytics records for up to two years
- Support logs for one year unless you ask us to delete sooner
- Marketing preferences until you opt out
When we no longer need data, we delete or anonymize it.
- Your Rights
You control your personal data. We make it easy for you to exercise your rights.
- Access: Get a copy of your data anytime
- Correction: Fix data if it’s wrong or incomplete
- Deletion: Ask us to erase your data when we don’t need it
- Portability: Receive your data in a common format
- Restrict: Limit how we use or share your data
- Withdraw: Revoke consent for marketing emails
Send your request to the contact details below. We respond within 30 days.
- Third-Party Links and Services
On our site, you can find links to different Web sites and services other than under our control.
- Check each site’s privacy policy before sharing data
- Avoid posting sensitive data on third-party sites
- Contact those sites directly for privacy questions
- Use caution when agreeing to cookies or tracking on other sites
We work only with partners who meet strong privacy standards.
- Children’s Privacy
Our services target businesses and adults. We do not deliberately collect data from children under 18.
- We require users to confirm they are over 18
- Also, we do not process data that we know belongs to minors
- If we learn we hold a child’s data, we delete it promptly
- Parents can contact us to remove data about their child
Email us if you think we hold a minor’s data by mistake.
- Warranty
We back our products with a clear, one-year warranty. This warranty applies to manufacturing defects and hardware failures.
- Warranty lasts 12 months from the purchase date
- It covers material and workmanship defects
- It does not cover damage from misuse or accidents
- Contact support for warranty claims and process details
- Keep your proof of purchase to speed up service
- Faulty Products Return
You can return any product that fails to work as promised. We make returns simple and fair.
- Return window: 7 days from delivery date
- Product must stay unused and in original packaging
- Include all accessories, manuals, and tags
- We inspect returned items and approve valid claims
- We ship replacements or issue refunds after approval
- Changes to This Policy
We update this policy when our practices or the law change. We will alert you to major updates by:
- Posting the new policy on this page with a revised date
- Emailing you if changes affect your rights or data use
- Asking for your consent again for big changes in data handling
You can choose to close your account if you disagree. Check this page regularly to stay informed.
- Contact Us
Reach out if you have questions or concerns. We aim to respond within 48 hours.
- Email: info@paklinkllc.com
- Address: Building N-12 S-06, Persian Cluster, International City, Dubai, U.A.E.
Thank you for trusting Pak Link LLC with your data. We handle it with care and respect.
